People in South Korea no longer have to ask themselves that question.

What happens when a relative dies? Not an everyday topic, but one tied to an unexpectedly huge amount of administrative work — in Germany. But how does it work elsewhere? What could the future of administration look like? In South Korea, all these “life situations” are bundled onto a single platform.

After a death is reported in the system, various processes are triggered or prepared in the background. Citizens can see, bundled together via Government24, which benefits, notifications and next steps are relevant. That includes, among other things:

Information on pension or insurance entitlements, deregistrations with public bodies, and pointers to further necessary steps.

Instead of contacting every authority individually, there’s a single central entry point that guides you through the situation. And the eternal question of who’s responsible for what disappears.

What do you think of the “life situations” principle? Which piece of administrative workload has surprised you?

Image: Thuy for Unsplash

You can find this post on LinkedIn here: https://www.linkedin.com/feed/update/urn%3Ali%3Ashare%3A7444312627448532992