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    24. April 2024

    That’s really a very good approach. Because there are so many motivated staff in cities and municipalities, that it would be a real shame — practically a waste — NOT to actively use that potential.

    You can find this post on LinkedIn here: https://www.linkedin.com/feed/update/urn%3Ali%3Ashare%3A7188791582555348992

    In Kategorie:

    Digitale Verwaltung

    Schlagwörter:


    For three years now, some of us have been supporting the city of Hamburg in digitising government services under the Online Access Act (OZG) in a way that lets other states use these online services too. Now its amendment, OZG 2.0, has been rejected by the Bundesrat — a good moment for us to discuss, off the record, the current challenges and forward-looking strategies, so we can play our part and keep pushing digitisation forward in a targeted way. Because Germany is still lagging behind.
    We keep noticing that digitising government in Germany, in various areas, tends to happen in a technology-centred way. In doing so, it gets forgotten that it’s people, businesses and authorities who have needs. And it’s exactly those needs that have to be at the centre, so that #digitisation doesn’t become an end in itself. With a genuinely lived #UserCentredApproach, the digital path to the authority can be a pure pleasure for everyone involved.

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